At present we only deliver to the UK. All orders are dispatched via Royal Mail 48 hour tracked. Please allow 1-2 business days for dispatch from the warehouse, plus 48 hours for Royal Mail to deliver. The delivery cost is £3.95 but FREE for orders over £40.

If you have any additional questions or need assistance with your order, please reach out to us and we’ll be happy to help.

While we aim to meet all shipping deadlines, sometimes unforeseen circumstances can cause delays. If there is a delay, we will inform you via email.

Each product page includes detailed information about the ingredients, benefits, and usage instructions to help you make an informed decision. If you have specific skin concerns or sensitivities, feel free to contact us.

Yes! All our products are vegan friendly.

All products are free from Parabens, Sulphates, Silicones, Mineral oils, Artificial Colours and Fragrances.

We offer a 14 day returns policy for all unopened and unused products.

Our products are designed to work well for all skin types.

Absolutely! We are proud to say that our products are 100% cruelty-free. We never test on animals at any stage of production.

Our products are generally suitable for sensitive skin, and reactions are very rare. However, if you experience any irritation or allergic reaction, please stop using the product. Always patch-test new products if you have highly reactive skin.

Store your skincare products in a cool, dry place, away from direct sunlight or extreme temperatures. This helps preserve the effectiveness of the active ingredients.

Our products have a shelf life of up to 3 years if unopened. Once opened, we recommend using them within 6 to 12 months for optimal results. You can check the packaging for specific expiration dates.

Our products contain ingredients like azelaic acid and essential oils at safe concentrations for pregnancy. However, if you have any concerns, we recommend consulting your healthcare professional to be sure based on your personal needs.

Many of our products are fragrance-free or contain only natural fragrances derived from essential oils.

If you are using prescription skincare treatments or medications, we recommend consulting with your dermatologist or healthcare provider to ensure compatibility with our products.

If you experience irritation, discontinue use immediately and consult with a healthcare professional if needed. For minor reactions, stop using the product and see if symptoms subside. If you know you have sensitive skin, always do a patch test before using a new product.

Yes. Our Hydrating Face Cream and Energising Body Lotion packaging have been manufactured to be entirely metal free so are fully recyclable with your plastics at home.

For our Hair and Scalp Mist the base bottle can be recycled, however the spray pump contains functional components so cannot be recycled fully and will need to be separated from the bottle before discarding.

We are committed to continuously improving our packaging to make it as eco-friendly as possible.

Yes, you can mix and match our products with those from other brands. Just be mindful of any overlapping active ingredients (like acids or retinoids) to avoid irritation. Always follow a skincare routine that works best for your skin's needs.

If you’re unsure which product is right for you, check our product pages for detailed information about the skin concerns each product addresses. You can also reach out to our customer service team.

If you have additional questions, feel free to contact us.

Yes, we accept returns and exchanges on items within 14 days of receiving your order, provided the product is unused, in its original packaging, and meets our return policy criteria.

To initiate a return, please contact us.